98% sales valuation accuracy
97% sales fee satisfaction
98% lettings valuation accuracy
97% lettings fee satisfaction
Although Northwood is a national network each office is locally owned and operated by highly trained professionals. Their business credentials, dedication and motivation mean that they understand how quality customer service oriented businesses need to be run to enable them to thrive and be profitable. No faceless Corporates here!! Local ...
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Although Northwood is a national network each office is locally owned and operated by highly trained professionals. Their business credentials, dedication and motivation mean that they understand how quality customer service oriented businesses need to be run to enable them to thrive and be profitable. No faceless Corporates here!!
Local ownership ensures a commitment and dedication to its success, which benefits customers in terms of the service that they can expect to receive.
Attention to detail and customer service are the principal ingredients this is delivered by locally recruited, well-trained and motivated staff using all of the services of a national network.
Local ownership ensures a commitment and dedication to its success, which benefits customers in terms of the service that they can expect to receive.
Attention to detail and customer service are the principal ingredients this is delivered by locally recruited, well-trained and motivated staff using all of the services of a national network.
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Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 98% | 97% | £53,000 | £1,800,000 |
| Lettings | 98% | 97% | £374 | £2,250 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 102 | 0 | 193 | 3 | 169 | 3 | 52 | 1 | 37 | 0 |
Areas covered
- LS7
- Chapel Allerton
- LS8
- Roundhay
- LS17
- Moortown
- LS6
- Meanwood
- LS16
- Far Headingley
- LS8
- Oakwood
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Jul 11,2023
Jul 11,2023
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We received an excellent service from Northwood Estate agents we would highly recommend them to anyone thinking of selling. We purchased a house just hours after the viewing, a confirmation letter was sent by Richard on the same day. Then Karen took over our sale ...
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Jul 11,2023
Jul 11,2023
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Jade at Northwood has been an absolute super star - she was always on hand with any queries we had with the property and always has such a positive tone and attitude. She’s been extremely helpful throughout the journey of our move to Leeds ...
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Jul 10,2023
Jul 10,2023
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Amazing customer service! Very understandable and professional! Daniel Russell Thankyou...
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Jun 27,2023
Jun 27,2023
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One of the best agencies I’ve rented with. Super professional, quick to attend any issues with the property and always extremely friendly in their emails. Always give plenty of notice for inspections and very understanding when any problems have arisen. Would 100% recommend!...
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Jun 16,2023
Jun 16,2023
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Northwood are the best! they have extensive experience and expertise which helped tremendously when buying and selling my house with them. 5 Stars....
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May 26,2023
May 26,2023
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Jade is a very efficient, considerate and helpful agent. She was very prompt in responding to questions. She also is very knowledgeable....
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May 17,2023
May 17,2023
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Very pleased with their service. They were friendly, professional, efficient and continually updated me. My new home gift was such a nice surprise....
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May 13,2023
May 13,2023
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Great service from Jade and the team at Northwood. The process was made very easy and stress free with great customer care. Would highly recommend...
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Apr 26,2023
Apr 26,2023
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Northwood have been absolutely excellent during the sale of our property. From our initial contact with Adam, Richard and then ongoing with Karen- who has been absolutely amazing, patient; communicative, organised and efficient. I'd highly recommend Northwood for both sales and managing agents. We've used ...
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Apr 26,2023
Apr 26,2023
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Working with Richard & Nathan and their team was a great experience! They made the selling process easy for us going through it for the first time and was very responsive to every question we had at each step of the process. Highly recommend Richard and ...
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Apr 18,2023
Apr 18,2023
1
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I have rented my property through Northwood Leeds for 15 years and their service is absolutely superb. They carefully find and secure the most wonderful tenants, work tirelessly to identify and proactively complete property maintenance, and efficiently deliver all financial administrative. Their service is so personal ...
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Apr 12,2023
Apr 12,2023
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I'm really glad I picked Northwood. It was very pleasant to work with the team - they are very professional, genuine, responsible, considerate and well connected. They made sure everything was done timely and properly. I really relied on Richard, Nathan & Karen and my house ...
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Apr 11,2023
Apr 11,2023
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Jade is so friendly and patient to help with details. Really appreciate that.
Very responsive and efficient.
Thank you, Jade...
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Apr 10,2023
Apr 10,2023
2
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Our first time using Northwood and they did not disappoint! Richard and Nathan guided us through the process of selling our house and buying our new home and made the transactions run smoothly. Karen went above and beyond to assist with any queries we had, ...
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Apr 09,2023
Apr 09,2023
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This is my first time working with Northwood and I couldn’t have been happier, Daniel helped me get everything organised and made my move so much easier and stress free. Even got a little welcome package which was a very nice touch ;)...
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Apr 04,2023
Apr 04,2023
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I have been lucky enough to work with Karen on quite a few transactions now. Karen is always happy to help where she can, and she will come back to me with updates on the same day. I feel confident having Karen acting for the ...
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Mar 29,2023
Mar 29,2023
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I can't say enough good things about Northwood. They were extremely patient, always available, responds to questions quickly, offers useful advice. Thoughtful, kind, professional- like I said, I can't say enough good things. Zero complaints. If you need an estate agent to assist you then ...
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Mar 23,2023
Mar 23,2023
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Jade was extremely helpful, squashed all queries with ease and made me feel extremely comfortable when dealing with her. Will definitely be using her in the future....
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Mar 22,2023
Mar 22,2023
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Great estate agents, who value their clients and and interact on a professional level, going above & beyond where it’s needed. Highly recommend Adam Ford, Nathan Manning & Karen Jakubovic.
Nice to see we still have agents in the industry who don’t just see you ...
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Mar 22,2023
Mar 22,2023
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Daniel and the whole team at Northwood Leeds provide elite level service at all times. Can not recommend this team any more. Keep up the good work guys!...
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Mar 17,2023
Mar 17,2023
3
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Well it's only been a few weeks, but I can already feel the stress lifting after moving to Northwood following a bad few months with my previous letting agent. Staff have been friendly and efficient. Really good communication - responding quickly to queries, and getting ...
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Mar 11,2023
Mar 11,2023
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We were really impressed by the customer service and professionalism of Northwood in selling our property. A particular shout out to Karen for her continued support through to completion with a very stressful situation....
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Mar 09,2023
Mar 09,2023
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I really can't fault the service we've received from Northwood letting our properties. From the viewings, to the maintenance, inspections and check-outs the service has always been great. From a landlord's perspective they are a great agent!...
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Mar 04,2023
Mar 04,2023
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Ended up selling the house I bought with Richard. As a person who used Richard for both buying and selling, he is solid. He keeps you updated on what's happening. Richard thoroughly explains potential workarounds in case something arises during the process. He'll keep your ...
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Mar 02,2023
Mar 02,2023
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We would highly recommend Northwood to anyone hoping to sell their home. Our sale was very difficult due to our original buyers withdrawing at the 11th hour. But, were able to resolve this with a new purchaser within 24 hours to get the sale back on ...
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Feb 26,2023
Feb 26,2023
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Simply an amazing team to work with! My husband and I worked the closest with Nathan and Richard, they are wonderful! You can not go wrong with this company! We truly felt this was a team effort and what was best for us was their ...
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Feb 25,2023
Feb 25,2023
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Richard from Northwood has been the biggest help, and supporter of selling my home. He walked us step by step through the home selling process, and has been there for us to answer any questions we had, no matter how small they may have been. ...
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Feb 10,2023
Feb 10,2023
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Very helpful estate agent, who respond to any queries very quickly and professionally. Karen and all staff were very friendly and very helpful, would 100% recommend!...
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Feb 06,2023
Feb 06,2023
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Nathan and the Northwood team handled all aspects of my sale with professionalism and integrity. Northwood are friendly, honest and approachable and I would have no hesitation recommending them to anyone looking to sell a property....
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Jan 12,2023
Jan 12,2023
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I can’t recommend Northwood enough. They were spot on with the valuation and ensured that my house was presented beautifully. Personally I was supported by Richard and Karen and the whole sales team . They were caring , responsive and listened. The sale of my house ...
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Adam
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Andy
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Tyler Quinn
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Richard
(66)
Charlotte
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Jade
Karen
Daniel
Nathan
(19)
Peter
(17)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Northwood aims to run a high calibre lettings and estate agency business. Whilst we do our best to operate in a professional way and to the highest standards, it is possible that you may be unhappy about how we have dealt with a particular situation.
We have a standard procedure for handling complaints which is as follows:
1. Making an initial complaint
Each office is independently owned and operated and has a local Director who will be, in part or in whole, an owner of the branch. In the first instance your complaint should be directed in writing to the local Director. He or she has an honest and sincere desire to resolve your complaint as soon as possible and should respond within ten working days.
2. Making a formal complaint
If for whatever reason you remain dissatisfied then please contact us. At this point we will send you a complaint form to enable you to provide full written details of your complaint and copies of any supporting evidence. The Complaints Officer appointed will investigate and provide an independent review of your complaint.
Write to us
FAO The Complaints Officer
Northwood GB Limited
The Main Barn, Cams Hall Estate
Fareham, Hampshire
PO16 8UT
E-mail us
[email protected]
3. Receiving your complaint
We will acknowledge the receipt of your written complaint within three working days and explain our process for resolving it. Due to the independent nature of the investigation we regret that we can only respond in writing.
4. Resolving your complaint
We will then investigate your written complaint as soon as possible and write to you as soon as we have completed our investigation. This process should take 15 working days. In our letter (the final viewpoint letter) we will explain:
?The outcome of our investigation
?What we will do to put things right if we have made a mistake
5. Property Ombudsman Review
If you are still unhappy at this stage, you have the option to take your complaint to the Property Ombudsman within six months of the date of the final viewpoint letter. The Property Ombudsman will not investigate any complaint that has not followed the in-house complaints process. Further details of the Property Ombudsman are available at tpos.co.uk
Last updated at 9:06 AM 07/03/2019 by Peter Allison
We have a standard procedure for handling complaints which is as follows:
1. Making an initial complaint
Each office is independently owned and operated and has a local Director who will be, in part or in whole, an owner of the branch. In the first instance your complaint should be directed in writing to the local Director. He or she has an honest and sincere desire to resolve your complaint as soon as possible and should respond within ten working days.
2. Making a formal complaint
If for whatever reason you remain dissatisfied then please contact us. At this point we will send you a complaint form to enable you to provide full written details of your complaint and copies of any supporting evidence. The Complaints Officer appointed will investigate and provide an independent review of your complaint.
Write to us
FAO The Complaints Officer
Northwood GB Limited
The Main Barn, Cams Hall Estate
Fareham, Hampshire
PO16 8UT
E-mail us
[email protected]
3. Receiving your complaint
We will acknowledge the receipt of your written complaint within three working days and explain our process for resolving it. Due to the independent nature of the investigation we regret that we can only respond in writing.
4. Resolving your complaint
We will then investigate your written complaint as soon as possible and write to you as soon as we have completed our investigation. This process should take 15 working days. In our letter (the final viewpoint letter) we will explain:
?The outcome of our investigation
?What we will do to put things right if we have made a mistake
5. Property Ombudsman Review
If you are still unhappy at this stage, you have the option to take your complaint to the Property Ombudsman within six months of the date of the final viewpoint letter. The Property Ombudsman will not investigate any complaint that has not followed the in-house complaints process. Further details of the Property Ombudsman are available at tpos.co.uk
Best Estate Agent in LS7 
